MHIC investigators actively work to enforce the home improvement law by coordinating with the local prosecutor’s offices throughout the State and by continuously educating homeowners about the risks and dangers of hiring unlicensed contractors. MHIC depends upon licensed contractors and homeowners filing written complaints against unlicensed contractors. Each month, MHIC investigators make approximately 75 appearances at criminal trials against unlicensed contractors.
If you wish to file a written complaint against an unlicensed contractor, please do so and include as much specific information as possible, including the contractor’s full name, address, and the dates and location where the work was solicited or performed. You may file a complaint even if you did not hire or pay the unlicensed contractor.
See the “For Consumers” section of their website for FAQs and other information about filing complaints.
Report Unlicensed Home Improvement Activity (Word) – Report Contractors Working Without an MHIC License
Maryland Home Improvement Commission Complaint Form (Word)
Ten facts you need to know about unlicensed home improvement contractors:
- It is a crime to act as a home improvement contractor or salesperson in the State of Maryland without an MHIC license.
- An unlicensed contractor may have a criminal history of violent crimes or he may be on probation.
- Each year, unlicensed home improvement contractors defraud Maryland homeowners of millions of dollars.
- Unlicensed contractors may charge for work they never perform or for unnecessary repairs.
- Elderly homeowners are favorite targets of unlicensed contractors.
- Many unlicensed contractors come to Maryland from other states, so recovering money or stolen items can be very difficult.
- Often an unlicensed contractor will quote a very low price and then demand more money or engage in a “bait and switch” scam.
- If a home improvement ad, contract, or vehicle, says “Licensed and Bonded,” the individual may not be licensed and has no bond. Bonding companies typically do not issue performance bonds for residential jobs.
- An unlicensed contractor may have an invalid or no MHIC number posted on the side of his or her vehicle. It is important to check with MHIC to see if the license number on the vehicle is valid and is issued to the contractor.
- Unlicensed contractors may have held an MHIC license in the past and had their license revoked because they performed shoddy work, failed to complete jobs, or for other violations of law.